ENGAGE. INSPIRE. PERFORM
OKTAVEFORYOU.COM
BEHAVIORAL TRANSFORMATION
TO ACHIEVE HIGH ENGAGEMENT
We transform behavior.
Supported by decades of cumulated experience on the field and on science of behavioral psychology, we support your client-facing teams to become the Virtuosos of relational and emotional engagement.
In parallel, we develop the competencies of your managers so that they become the Maestros of inspirational team leadership.
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WHAT WE PROPOSE TO DEVELOP
YOUR TEAM’S COMPETENCIES
IN-HOUSE ACADEMIES AND UNIVERSITIES
1.
WHAT WE PROPOSE:
CREATION AND ORCHESTRATION OF YOUR IN-HOUSE LEARNING HUBS
We create, manage and lead tailored academies and universities for organizations who want to offer continuous and flexible upskilling opportunities to their internal teams, distributors and business partners.
CONTENT FACTORY
Production of inspiring live, digital and blended content
LEARNING PATHS
Design of program catalogues and engaging learning journeys
FACILITATION
À la carte outsourcing to animate your training and coaching programs
TRAIN YOUR TRAINERS AND COACHES
Make your teams autonomous, professionalize and energize their learning events
LEARNING STRATEGY
Clarification of skill development strategy and objectives
DIGITAL WORKSHOPS
DIGITAL / PODCAST
VIRTUAL REALITY
LIVE WORKSHOPS
E-LEARNING
LIVE IN-STORE
TO ENGAGE YOUR TEAMS
MODALITIES
CLIENT FEEDBACK
THE TRANSFORMATION IS ON ITS WAY!
« Our collaboration with OKTAVE first started with the design and worldwide roll-out of a program aimed at developing our dealership’s agility to master digital in our customer journey.
Building on that first good experience, we then extended our collaboration in a record time. In less than six months, Oktave’s team reshaped our sales catalogue and developed multiple programs in line with our selling and customer experience strategy.
Either in classrooms or over webinars, they currently deliver hundreds of training sessions around the globe in 8 languages.
Our cooperation is now going fast for the scalability of their model, the organization of their support team, their reliability and commitment.
OKTAVE constantly challenge the status quo and suggest new approaches that are tailored to our specific needs.
The transformation is on its way, and I feel on the right way »
Oreste Cappiello, Director of
FERRARI Academy
SELECTED TOPICS FOR TAILORED TRAINING
LEADERSHIP RITUALS
As it is the case for a conductor, creating the right tempo for your teams improves their performance exponentially.
EMOTIONAL REPERTOIRE
Revealing one’s emotional repertoire allows to surprise clients and build loyalty in an unrivalled way.
ROCK CLIENTELING
Clienteling plays a crucial role in maximizing every sales opportunity from new and returning clients.
MAKE EXCEPTIONAL SALES TO EXCEPTIONALLY WEALTHY CLIENTS
Making exceptional sales to ultra-wealthy clients requires a special posture and a very specific skill set.
BOOST DIFFICULT PRODUCT CATEGORIES
Client advisors usually prefer to stick with the “fast and easy” products.
ACT ON STAGE
Client engagement is a performing art.
WHAT WE PROPOSE:
TAILORED TRAINING AND COACHING
2.
STRAIGHTFORWARD METHODS AND FRESH CONTENT
We propose practical rituals, techniques and tools that are easy to implement; with your teams, we also operate live in-store actions which have an immediate impact; we also continuously renew our content library to adapt to fast evolving markets.
IGROW© FIELD COACHING
Coaching is not a task: it is a mindset.
At OKTAVE, we coach leaders to develop the dynamics, posture and behaviors of the best Manager Coaches: we go beyond management to improve work ambiance, create a joyful service environment which energizes client advisors and client facing teams through rituals, language and behaviors that grow the business on a daily basis.
In parallel, we coach client advisors and client facing teams to maximize their client engagements by creating a welcoming environment of significance and competence that delivers high key performance indicators.
We transform behavior.
Supported by decades of cumulated experience on the field and on science of behavioral psychology, we support your client-facing teams to become the Virtuosos of relational and emotional engagement.
In parallel, we develop the competencies of your managers so that they become the Maestros of inspirational team leadership.
To shift from transactional management to inspirational and charismatic leadership.
To evolve from transactional selling to relational and emotional engagement.
To shift from transactional management to
inspirational and charismatic leadership.
To evolve from transactional selling to
relational and emotional engagement.