OKTAVE IS A SWISS-BASED CONSULTING AND EDUCATION COMPANY ACTIVE IN 35+ COUNTRIES.
WE ARE PASSIONATE ABOUT THE WORLD OF RETAIL AND PEOPLE ENGAGEMENT.
OKTAVE works with premium and luxury retail teams who are constantly challenged to deliver extraordinary client experiences.
Our belief is that stores must be true places of engagement, because this is where the magic happens; with our unique approach, we transform behaviors so that front-line leaders and client advisors can fully engage their teams and clients.
We support them to shift from transactional attitudes to powerful relational engagements that amplify and create long term business growth.
" People will forget what you did, people will forget what you said,
But people will never forget how you made them feel "
Maya Angelou
OUR DIFFERENCE
We create the context so your teams are empowered to elevate their game.
And THAT is transformation.
“Music is the expression of individual and collective talent, authenticity and emotions; music is about sharing love, generosity and passion; music is the art that transcends boundaries bringing people, generations and cultures together.
At OKTAVE, we achieve great business performance by finding inspiration in music that stems from the performing arts.”
Frederik Schreve
Founder and Managing Director
UNIQUE EXPERIENCE
SOME RESULTS ACHIEVED WITH OUR CLIENTS
+ 150%
Conversion rate
on challenging categories
+ 18%
+ 24%
+ 30%
Sales growth from returning clients
Team loyalty
rate
Number
of Ambassadors
CLIENT EXPERIENCE TESTIMONIAL
“We have been working with OKTAVE for a many years. The results have always been excellent and our teams always ask for more!
At OKTAVE, they have this unique capacity to boost teams and give them the confidence in what they do; not only do they share keys, tips and tactics which truly make the difference, but they also make sure that teams apply them. And it works!
If you are looking for a solid partner, expert, reliable, with a passionate, engaged, flexible and fun team, do not hesitate to solicit them.
The return on investment is indisputable!”
Francesco, Retail Director, World’s largest cosmetics group