THE LEADERS IN LUXURY RETAIL
PERFORMANCE ORCHESTRATION
OKTAVE is the “go to” international team renowned for orchestrating luxury retail experiences with a portfolio of exceptional approaches.
We work with global retail brands developing opportunities for enhanced in-store customer experiences and commercial performance.
Through our retail expertise and learning design competencies, our anthropological approach enables us to grow competencies, transform behaviors and mindsets to generate sustainable growth of revenue.
“People will forget what you said, people will forget what you did,
but people will never forget how you made them feel.”
Maya Angelou
HOW WE SYNCHRONIZE YOUR SYMPHONY
50 years of
In the evolving landscape of high-end retail, and despite the surge of e-commerce possibilities, the majority of luxury customers cherish the great experience radiated by the artists of retail performance.
Luxury stores are experience hubs more than points of sale: more and more, successful retailing comes down to obsessing about customer experience; what they feel, see, touch, try out.
Welcome to the world of luxury retail where return on customer experience per square meter is fast becoming the most important key performance indicator!