Want to boost your teams

and get back to business

post covid-19?

This pandemic, which has not only created fear and anxiety, has also redistributed the cards in the retail landscape, with the increased comfort and confidence in online shopping.

Luxury Retail needs to rethink the in-store dynamic to create a safe and positive purchasing environment and to re-assure the Clients.

“Retail Recovery - Getting Back To Business Post Covid-19”

Our online program aims to equip your team leaders in their next challenge:

  • The New Norm & How to Reinvent Store Ambiance

  • Welcoming back the Clients

  • Advanced Clienteling​

and give them the confidence, the tools and techniques for an effective and motivational business recovery.

This journey is the first step towards bringing back Your Clients to the stores and build a happy and motivational store environment.

Watch our webinar

This inspiring webinar was hosted by Betty & Frederik. 

Frederik Schreve

“Frederik Schreve is the Founder of OKTAVE, the “go to” international training consultancy agency renowned for helping luxury brands to accelerate their in-store performance.


Frederik has spent more than fifteen years in various operational and strategic positions in some of the most desirable hotels and luxury brands across the world. Today, he is a worldwide recognized trainer and coach, well known for his pragmatism, result driven approaches and for his dynamic, impactful and engaging style.


Some clients have been loyal to him for almost a decade. His passion: help brands to grow their front-line teams’ competencies working on behaviors that generate sustainable growth of revenue.”

Betty Trieu

"Betty Trieu is the Founder of EQwiip Consulting Limited, a training consultancy specialized in Luxury Retail Sales, Services, and Strategies. She is an advocate of learning and development, and has spent more than 2 decades supporting people’s professional growth and unleashing individual potential. 

She is a worldwide recognized trainer and coach, and well known for her energetic and lively training style, which keeps participants on their feet and engaged.

Whether it is coaching sales teams on rapport, service, loyalty, passion, etiquette, or interpersonal skills, Betty is eager to search & share results-driven methods that will add value to your Brand’s business and your cause."

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