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What we do
We offer impactful retail strategies and education solutions where the human dimension is at the heart of customer relations.
We boost team engagement, and we boost customer engagement by supporting managers and sales teams in shifting transactional behaviors into genuine relationship dynamics.
2 OBJECTIVES: create value for their customers and long-term business growth for the brand.
SOLUTIONS
LIVE AND
DIGITAL
ENGAGING YOUR TEAMS
ENGAGING YOUR CUSTOMERS
TRAINING PROGRAMS
AND IGROW© FIELD COACHING
LUXURY RETAIL SCHOOL
(AUTUMN 2021)
“When behavior matches strategy,
this leads to robust and sustainable business growth”
To implement empowering signatures, systems and standards that are beyond the norm.
To teach powerful skills, break down barriers, develop collective agility and create breakthroughs.
To create and manage scalable
learning hubs.
CLIENTELING
TACTICS
PROCESS AND ACTION
To design engagement standards and deploy effective implementation plans.
TEAM
ENGAGEMENT
STRATEGIES
RETAIL STRATEGIES
CUSTOMER
EXPERIENCE
SIGNATURES
IN-HOUSE
SALES ACADEMIES
CREATION OF TAILORED LEARNING ACADEMIES
CATALOGUES AND CERTIFICATIONS
PRODUCTION OF CONTENTS AND DESIGN OF LEARNING PATHS
LIVE, DIGITAL, IN-STORE AND BLENDED
OUTSOURCE FACILITATION
LIVE, DIGITAL, IN-STORE, BLENDED SESSIONS AND RELATED LOGISTICS
To offer tailored continuous progress opportunities to your internal teams, retailers and distributors.
TRAIN YOUR TRAINERS AND COACHES
TO EMPOWER YOUR TEAMS AND ENERGIZE THEIR LEARNING EVENTS
IN-HOUSE
SALES ACADEMIES
To offer tailored continuous progress opportunities to your internal teams, retailers and distributors.
CREATION OF TAILORED LEARNING ACADEMIES
CATALOGUES AND CERTIFICATIONS
PRODUCTION OF CONTENTS AND DESIGN OF LEARNING PATHS
LIVE, DIGITAL, IN-STORE AND BLENDED
OUTSOURCE FACILITATION
LIVE, DIGITAL, IN-STORE, BLENDED SESSIONS AND RELATED LOGISTICS
TRAIN YOUR TRAINERS AND COACHES
TO EMPOWER YOUR TEAMS AND ENERGIZE THEIR LEARNING EVENTS
CUSTOMIZED
TRAINING AND COACHING
To acquire new skills and develop collective agility.
FOR STORE MANAGERS AND TEAM LEADERS
To shift from transactional management to inspirational leadership.
AND MORE ON REQUEST
IGROW©
FIELD COACHING
7 RITUALS FOR SUCCESSFUL STORE MANAGERS AND TEAM LEADERS
7 RITUALS FOR SUCCESSFUL STORE MANAGERS AND TEAM LEADERS
FOR STORE MANAGERS AND TEAM LEADERS
FOR SALE TEAMS AND CLIENT ADVISORS
7 RITUALS FOR SUCCESS
PRODUCT CATEGORY BOOSTER
MAESTROS OF VIRTUAL SALES
8 NOTES TO BUILD EXCEPTIONAL RELATIONSHIPS
PRODUCT CATEGORY BOOSTER
MAESTROS OF VIRTUAL SALES
To evolve from transactional selling to relational and emotional engagement.
FOR SALES TEAMS AND
CLIENT ADVISORS
POWERFUL CLIENTELING
GRANDS VENDEURS
IGROW© FIELD COACHING
AND MORE ON REQUEST
FOR SALES TEAMS AND
CLIENT ADVISORS
To evolve from transactional selling to relational and emotional engagement.
FOR SALES TEAMS AND CLIENT ADVISORS
To evolve from transactional selling to relational and emotional engagement.
8 NOTES TO BUILD EXCEPTIONAL RELATIONSHIPS
TO EQUIP TEAMS WITH THE “MUST” SKILLS TO CREATE CUSTOMER DELIGHT AND LOYALTY.
PRODUCT CATEGORY BOOSTER
TO ENERGIZE SALES OF PRODUCT CATEGORIES THAT NEED A FRESH PERSPECTIVE.
MAESTROS OF VIRTUAL SALES
TO TRANSFORM REMOTE PRESENTATIONS INTO CONCRETE SALES.
POWERFUL CLIENTELING
TO TRAIN TEAMS TO PROACTIVELY ENGAGE WITH CUSTOMERS AND PROSPECTS IN A STRUCTURED WAY.
GRANDS VENDEURS
TO BOOST HIGH-TICKET SALES BY MOVING FROM GOOD SALES TO VIRTUOSO.
IGROW© FIELD COACHING
TO COACH SALES TEAMS IN ORDER TO MAXIMIZE THEIR CUSTOMER ENGAGEMENTS.
STAGE FLOW AUDIT ©
VIRTUAL REALITY
E-LEARNING
LIVE IN-STORE
LIVE WORKSHOPS
DIGITAL WORKSHOPS
OKTAVEFORYOU.COM
LEARNING MODALITIES
ANALYSIS AND ACQUISITION
LUXURY RETAIL SCHOOL©
EXCELLENCY
To meet the ongoing needs to develop new competencies through OKTAVE’S “à la carte” learning hub.
Coming in 2022…
LUXURY RETAIL SCHOOL©
To meet the ongoing needs to develop new competencies through OKTAVE’S “à la carte” learning hub.
LUXURY
CUSTOMIZED
IN-HOUSE
RETAIL
To engage your teams
To engage your customers
With our customized programs
With our IGROW© field coaching method
Live and digital
Live and digital
“When behavior matches strategy, this leads to robust and sustainable business growth”
SOLUTIONS
WHAT WE PROPOSE
RETAIL
CUSTOMIZED
IN-HOUSE
LUXURY
RETAIL SCHOOL©
SOLUTIONS
NOS PRODUITS
“When behavior matches strategy,
this leads to robust and sustainable business growth”
To engage teams
To engage customers
Live and digital
Live and digital
To roll-out tailored programs
To deliver IGROW© field coaching
We offer impactful retail strategies and education solutions where the human dimension is at the heart of customer relations.
We boost team engagement, and we boost customer engagement by supporting managers and sales teams in shifting transactional behaviors into genuine relationship dynamics.
2 OBJECTIVES: create value for their customers and long-term business growth for the brand.
WHAT WE PROPOSE
SOLUTIONS
RETAIL
STRATEGIES
IN-HOUSE
SALES ACADEMIES
CUSTOMIZED
TRAINING & COACHING
LUXURY
RETAIL SCHOOL©
To engage your teams
To engage your customers
With our customized programs
With our IGROW© field coaching method
Live and digital
Live and digital
“When behavior matches strategy,
this leads to robust and sustainable business growth”
IN HOUSE
LEARNING ACADEMIES
CREATION OF TAILORED LEARNING ACADEMIES
CATALOGUES AND CERTIFICATIONS
PRODUCTION OF CONTENTS AND DESIGN OF LEARNING PATHS
LIVE, DIGITAL, IN-STORE AND BLENDED
OUTSOURCE FACILITATION
LIVE, DIGITAL, IN-STORE, BLENDED SESSIONS AND RELATED LOGISTICS
To offer tailored continuous progress opportunities to your internal teams, retailers and distributors.
TRAIN YOUR TRAINERS AND COACHES
TO EMPOWER YOUR TEAMS AND ENERGIZE THEIR LEARNING EVENTS
IN-HOUSE
SALES ACADEMIES
To offer tailored continuous progress opportunities to your internal teams, retailers and distributors.
CUSTOMIZED
TRAINING AND COACHING
To acquire new skills and develop collective agility.
FOR STORE MANAGERS AND TEAM LEADERS
To shift from transactional management to inspirational leadership.
AND MORE ON REQUEST
IGROW©
FIELD COACHING
7 RITUALS FOR SUCCESSFUL STORE MANAGERS AND TEAM LEADERS
7 RITUALS FOR SUCCESSFUL STORE MANAGERS AND TEAM LEADERS
CUSTOMIZED
TRAINING AND COACHING
To acquire new skills and develop collective agility.
FOR STORE MANAGERS AND TEAM LEADERS
To shift from transactional management to inspirational leadership.
AND MORE ON REQUEST
IGROW©
FIELD COACHING
7 RITUALS FOR SUCCESSFUL STORE MANAGERS AND TEAM LEADERS
7 RITUALS FOR SUCCESSFUL STORE MANAGERS AND TEAM LEADERS
7 RITUALS FOR SUCCESSFUL STORE MANAGERS AND
TEAM LEADERS
TO CREATE THE RHYTHM THAT GROWS TEAMS AND THE BUSINESS ON A DAILY BASIS.
IGROW©
FIELD COACHING
TO COACH LEADERS TO DEVELOP THE DYNAMICS AND BEHAVIORS OF THE BEST MANAGER COACHES.
CUSTOMIZED
TRAINING AND COACHING
To acquire new skills and develop collective agility.
FOR STORE MANAGERS
AND TEAM LEADERS
To shift from transactional management to inspirational leadership.
AND MORE ON REQUEST
7 RITUALS FOR SUCCESSFUL STORE MANAGERS AND TEAM LEADERS
7 RITUALS FOR SUCCESSFUL STORE MANAGERS AND TEAM LEADERS
TO CREATE THE RHYTHM THAT GROWS TEAMS AND THE BUSINESS ON A DAILY BASIS.
IGROW© FIELD COACHING
TO COACH LEADERS TO DEVELOP THE DYNAMICS AND BEHAVIORS OF THE BEST MANAGER COACHES.
8 NOTES TO BUILD EXCEPTIONAL RELATIONSHIPS
PRODUCT CATEGORY BOOSTER
MAESTROS OF VIRTUAL SALES
To evolve from transactional selling to relational and emotional engagement.
FOR SALES TEAMS AND
CLIENT ADVISORS
POWERFUL CLIENTELING
GRANDS VENDEURS
IGROW© FIELD COACHING
AND MORE ON REQUEST
FOR SALES TEAMS AND
CLIENT ADVISORS
To evolve from transactional selling to relational and emotional engagement.
FOR SALES TEAMS AND CLIENT ADVISORS
To evolve from transactional selling to relational and emotional engagement.
8 NOTES TO BUILD EXCEPTIONAL RELATIONSHIPS
TO EQUIP TEAMS WITH THE “MUST” SKILLS TO CREATE CUSTOMER DELIGHT AND LOYALTY.
PRODUCT CATEGORY BOOSTER
TO ENERGIZE SALES OF PRODUCT CATEGORIES THAT NEED A FRESH PERSPECTIVE.
MAESTROS OF VIRTUAL SALES
TO TRANSFORM REMOTE PRESENTATIONS INTO CONCRETE SALES.
POWERFUL CLIENTELING
TO TRAIN TEAMS TO PROACTIVELY ENGAGE WITH CUSTOMERS AND PROSPECTS IN A STRUCTURED WAY.
GRANDS VENDEURS
TO BOOST HIGH-TICKET SALES BY MOVING FROM GOOD SALES TO VIRTUOSO.
IGROW© FIELD COACHING
TO COACH LEADERS AND CREATE THE DYNAMICS AND BEHAVIORS OF THE BEST MANAGER COACHES.
TO COACH SALES TEAMS IN ORDER TO MAXIMIZE THEIR CUSTOMER ENGAGEMENTS.