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What we do

We offer impactful retail strategies and education solutions where the human dimension is at the heart of customer relations. 

We boost team engagement, and we boost customer engagement by supporting managers and sales teams in shifting transactional behaviors into genuine relationship dynamics.

2 OBJECTIVES: create value for their customers and long-term business growth for the brand.

SOLUTIONS

LIVE AND
DIGITAL

ENGAGING YOUR TEAMS
ENGAGING YOUR CUSTOMERS

TRAINING PROGRAMS
AND IGROW© FIELD COACHING

LUXURY RETAIL SCHOOL
(AUTUMN 2021)

“When behavior matches strategy,
this leads to robust and sustainable business growth”

To implement empowering signatures, systems and standards that are beyond the norm.

To teach powerful skills, break down barriers, develop collective agility and create breakthroughs.

To create and manage scalable
learning hubs.

CLIENTELING

TACTICS

PROCESS AND ACTION

To design engagement standards and deploy effective implementation plans.

TEAM

ENGAGEMENT

STRATEGIES

RETAIL STRATEGIES

CUSTOMER 

EXPERIENCE

SIGNATURES

IN-HOUSE

SALES ACADEMIES

CREATION OF TAILORED LEARNING ACADEMIES

CATALOGUES AND CERTIFICATIONS

PRODUCTION OF CONTENTS AND DESIGN OF LEARNING PATHS

LIVE, DIGITAL, IN-STORE AND BLENDED

OUTSOURCE FACILITATION

LIVE, DIGITAL, IN-STORE, BLENDED SESSIONS AND RELATED LOGISTICS

To offer tailored continuous progress opportunities to your internal teams, retailers and distributors.

TRAIN YOUR TRAINERS AND COACHES

TO EMPOWER YOUR TEAMS AND ENERGIZE THEIR LEARNING EVENTS

IN-HOUSE
SALES ACADEMIES

To offer tailored continuous progress opportunities to your internal teams, retailers and distributors.

CREATION OF TAILORED LEARNING ACADEMIES

CATALOGUES AND CERTIFICATIONS

PRODUCTION OF CONTENTS AND DESIGN OF LEARNING PATHS

LIVE, DIGITAL, IN-STORE AND BLENDED

OUTSOURCE FACILITATION

LIVE, DIGITAL, IN-STORE, BLENDED SESSIONS AND RELATED LOGISTICS

TRAIN YOUR TRAINERS AND COACHES

TO EMPOWER YOUR TEAMS AND ENERGIZE THEIR LEARNING EVENTS

CUSTOMIZED

TRAINING AND COACHING

To acquire new skills and develop collective agility.

FOR STORE MANAGERS AND TEAM LEADERS

 

 

To shift from transactional management to inspirational leadership.

AND MORE ON REQUEST

IGROW©

FIELD COACHING

7 RITUALS FOR SUCCESSFUL STORE MANAGERS AND TEAM LEADERS

7 RITUALS FOR SUCCESSFUL STORE MANAGERS AND TEAM LEADERS

FOR STORE MANAGERS AND TEAM LEADERS

FOR SALE TEAMS AND CLIENT ADVISORS

7 RITUALS FOR SUCCESS

PRODUCT CATEGORY BOOSTER

MAESTROS OF VIRTUAL SALES

8 NOTES TO BUILD EXCEPTIONAL RELATIONSHIPS

PRODUCT CATEGORY BOOSTER

MAESTROS OF VIRTUAL SALES

To evolve from transactional selling to relational and emotional engagement.

FOR SALES TEAMS AND
CLIENT ADVISORS

POWERFUL CLIENTELING

GRANDS VENDEURS

IGROW© FIELD COACHING

AND MORE ON REQUEST

FOR SALES TEAMS AND
CLIENT ADVISORS

 

 

To evolve from transactional selling to relational and emotional engagement.

FOR SALES TEAMS AND CLIENT ADVISORS

 

 

To evolve from transactional selling to relational and emotional engagement.

8 NOTES TO BUILD EXCEPTIONAL RELATIONSHIPS

TO EQUIP TEAMS WITH THE “MUST” SKILLS TO CREATE CUSTOMER DELIGHT AND LOYALTY.

PRODUCT CATEGORY BOOSTER

TO ENERGIZE SALES OF PRODUCT CATEGORIES THAT NEED A FRESH PERSPECTIVE.

MAESTROS OF VIRTUAL SALES

TO TRANSFORM REMOTE PRESENTATIONS INTO CONCRETE SALES.

POWERFUL CLIENTELING

TO TRAIN TEAMS TO PROACTIVELY ENGAGE WITH CUSTOMERS AND PROSPECTS IN A STRUCTURED WAY.

GRANDS VENDEURS

TO BOOST HIGH-TICKET SALES BY MOVING FROM GOOD SALES TO VIRTUOSO.

IGROW© FIELD COACHING

TO COACH SALES TEAMS IN ORDER TO MAXIMIZE THEIR CUSTOMER ENGAGEMENTS.

STAGE FLOW AUDIT ©

VIRTUAL REALITY

E-LEARNING

LIVE IN-STORE

LIVE WORKSHOPS

DIGITAL WORKSHOPS

OKTAVEFORYOU.COM

LEARNING MODALITIES

ANALYSIS AND ACQUISITION

LUXURY RETAIL SCHOOL©

EXCELLENCY

To meet the ongoing needs to develop new competencies through OKTAVE’S “à la carte” learning hub.

Coming in 2022…

LUXURY RETAIL SCHOOL©

To meet the ongoing needs to develop new competencies through OKTAVE’S “à la carte” learning hub.

CUSTOMIZED 

TRAINING & COACHING

IN-HOUSE 

SALES ACADEMIES

RETAIL 

STRATEGIES

To engage your teams

To engage your customers

With our customized programs

With our IGROW© field coaching method

Live and digital

Live and digital

“When behavior matches strategy, this leads to robust and sustainable business growth”

SOLUTIONS

WHAT WE PROPOSE

RETAIL 

STRATEGIES

CUSTOMIZED 

TRAINING & COACHING

LUXURY 

RETAIL SCHOOL©

SOLUTIONS

NOS PRODUITS

“When behavior matches strategy,
this leads to robust and sustainable business growth”

To engage teams

To engage customers

Live and digital

Live and digital

To roll-out tailored programs
To deliver IGROW© field coaching

We offer impactful retail strategies and education solutions where the human dimension is at the heart of customer relations. 

We boost team engagement, and we boost customer engagement by supporting managers and sales teams in shifting transactional behaviors into genuine relationship dynamics.

2 OBJECTIVES: create value for their customers and long-term business growth for the brand.

WHAT WE PROPOSE

SOLUTIONS

RETAIL 

STRATEGIES

IN-HOUSE 

 SALES ACADEMIES

CUSTOMIZED  

TRAINING & COACHING

LUXURY 

RETAIL SCHOOL©

To engage your teams

To engage your customers

With our customized programs

With our IGROW© field coaching method

Live and digital

Live and digital

“When behavior matches strategy,
this leads to robust and sustainable business growth”

 

IN HOUSE

LEARNING ACADEMIES

CREATION OF TAILORED LEARNING ACADEMIES

CATALOGUES AND CERTIFICATIONS

PRODUCTION OF CONTENTS AND DESIGN OF LEARNING PATHS

LIVE, DIGITAL, IN-STORE AND BLENDED

OUTSOURCE FACILITATION

LIVE, DIGITAL, IN-STORE, BLENDED SESSIONS AND RELATED LOGISTICS

To offer tailored continuous progress opportunities to your internal teams, retailers and distributors.

TRAIN YOUR TRAINERS AND COACHES

TO EMPOWER YOUR TEAMS AND ENERGIZE THEIR LEARNING EVENTS

IN-HOUSE

SALES ACADEMIES

To offer tailored continuous progress opportunities to your internal teams, retailers and distributors.

CUSTOMIZED

TRAINING AND COACHING

To acquire new skills and develop collective agility.

FOR STORE MANAGERS AND TEAM LEADERS

 

 

To shift from transactional management to inspirational leadership.

AND MORE ON REQUEST

IGROW©

FIELD COACHING

7 RITUALS FOR SUCCESSFUL STORE MANAGERS AND TEAM LEADERS

7 RITUALS FOR SUCCESSFUL STORE MANAGERS AND TEAM LEADERS

CUSTOMIZED

TRAINING AND COACHING

To acquire new skills and develop collective agility.

FOR STORE MANAGERS AND TEAM LEADERS

 

 

To shift from transactional management to inspirational leadership.

AND MORE ON REQUEST

IGROW©

FIELD COACHING

7 RITUALS FOR SUCCESSFUL STORE MANAGERS AND TEAM LEADERS

7 RITUALS FOR SUCCESSFUL STORE MANAGERS AND TEAM LEADERS

7 RITUALS FOR SUCCESSFUL STORE MANAGERS AND
TEAM LEADERS

TO CREATE THE RHYTHM THAT GROWS TEAMS AND THE BUSINESS ON A DAILY BASIS.

IGROW©

FIELD COACHING

 

TO COACH LEADERS TO DEVELOP THE DYNAMICS AND BEHAVIORS OF THE BEST MANAGER COACHES.​

CUSTOMIZED

TRAINING AND COACHING

To acquire new skills and develop collective agility.

FOR STORE MANAGERS
AND TEAM LEADERS

 

 

To shift from transactional management to inspirational leadership.

AND MORE ON REQUEST

7 RITUALS FOR SUCCESSFUL STORE MANAGERS AND TEAM LEADERS

7 RITUALS FOR SUCCESSFUL STORE MANAGERS AND TEAM LEADERS

TO CREATE THE RHYTHM THAT GROWS TEAMS AND THE BUSINESS ON A DAILY BASIS.

IGROW© FIELD COACHING

TO COACH LEADERS TO DEVELOP THE DYNAMICS AND BEHAVIORS OF THE BEST MANAGER COACHES.​

8 NOTES TO BUILD EXCEPTIONAL RELATIONSHIPS

PRODUCT CATEGORY BOOSTER

MAESTROS OF VIRTUAL SALES

To evolve from transactional selling to relational and emotional engagement.

FOR SALES TEAMS AND
CLIENT ADVISORS

POWERFUL CLIENTELING

GRANDS VENDEURS

IGROW© FIELD COACHING

AND MORE ON REQUEST

FOR SALES TEAMS AND
CLIENT ADVISORS

 

 

To evolve from transactional selling to relational and emotional engagement.

FOR SALES TEAMS AND CLIENT ADVISORS

 

 

To evolve from transactional selling to relational and emotional engagement.

8 NOTES TO BUILD EXCEPTIONAL RELATIONSHIPS

TO EQUIP TEAMS WITH THE “MUST” SKILLS TO CREATE CUSTOMER DELIGHT AND LOYALTY.

PRODUCT CATEGORY BOOSTER

TO ENERGIZE SALES OF PRODUCT CATEGORIES THAT NEED A FRESH PERSPECTIVE.

MAESTROS OF VIRTUAL SALES

TO TRANSFORM REMOTE PRESENTATIONS INTO CONCRETE SALES.

POWERFUL CLIENTELING

TO TRAIN TEAMS TO PROACTIVELY ENGAGE WITH CUSTOMERS AND PROSPECTS IN A STRUCTURED WAY.

GRANDS VENDEURS

TO BOOST HIGH-TICKET SALES BY MOVING FROM GOOD SALES TO VIRTUOSO.

IGROW© FIELD COACHING

TO COACH LEADERS AND CREATE THE DYNAMICS AND BEHAVIORS OF THE BEST MANAGER COACHES.​

TO COACH SALES TEAMS IN ORDER TO MAXIMIZE THEIR CUSTOMER ENGAGEMENTS.