"Re-energize retail and accelerate its rebound

from a behavioral transformation perspective"

If you would like to receive the link* to the videos of our event, please fill in the form hereunder.

In the wake of COVID-19, luxury client profiles, along with their ways of shopping and expectations have accelerated the change of their behaviors.


This means that from an in-store perspective behavioral transformation is simply no longer an option; this also means that to develop sustainable higher performance, stores must become, as of today, places of powerful relational engagement.


If you want to view or review our vision, Virtuoso method, implementation framework and some insights on how you as brand leaders can accelerate your in-store behavior transformation and thrust your business into a competitive and sustainable rebound, please fill-in the fields above to receive your personal access to our selected video sequences.


Frederik Schreve



Managing Director

Matthieu Mielet


Managing Partner

Head of Consultancy and Education

Stanislas de Quercize


Ex President & CEO

Cartier International