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GENEVE - NEUCHATEL - PARIS - SHANGHAI - HONG KONG

©2019 OKTAVE

WE TRANSFORM IN-STORE BEHAVIOR 

To take people beyond comfort to feeling the power of retail mastery.

 

"10’000 hours of practice before the age of 20 is the magic number of greatness in classical music"

Malcolm Gladwell

 4 BUSINESS PILLARS 

At OKTAVE, we positively influence managerial and sales performance.

 

We are also engaged in transforming organizational culture to enhance overall brand performance.

When behavior matches strategy, this leads to robust and sustainable business growth.

01

CONSULTANCY

Solutions

02

COACHING

Options

03

EDUCATION

 

Programs

04

DIGITAL

Services

Through our results driven and proven approach, we help you achieve your success  through experiential, practical, and inspiring learning experiences delivered by learning professionals; experts in luxury retail, conducted in native languages.

WHAT YOU CAN GET WITH US

Consistently excellent Globally and Locally - learn in 10+ native languages with our worldwide and regionally based teams who combine extensive experience in luxury businesses with certified learning and development expertise.

Discover our unconventional Stage Flow audit© methodology to help define and develop the most effective learning journey and programs for your context.

Discover our winning Business-Growth Strategies to multiply Try-On©, improve conversion and increase cross selling rates, enhance existing customer contribution and apply quick wins and boost sales.

Learn how to take your business to the next level in a sustainable way by transforming Managers into Team leader Coaches engaging and motivating their teams through structured, impactful and inspiring Rituals ©.

Learn how to build rock-solid emotionally engaged teams, with our Personal Formulas for Success©. Master story telling, grow numbers of returning customers and significantly improve Mystery Shopping and Net Promoter Score results.

Discover our blended experiential methods - live and digital -, take away toolboxes, frameworks and practical learning packs for immediate use in store.

AREAS OF EXPERTISE

  • Watches and Jewelry

  • Fashion and Couture

  • Cosmestics and Fragances

  • Home furniture 

  • Arts de la Table 

  • Automotive

  • Leisure and Cruises

  • Domestic and Travel Retail

  • Internal and external stores

  • Free standing and department stores

  • Mono and multi product environments

  • Omnichannel organizations