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GENEVE - NEUCHATEL - PARIS - SHANGHAI - HONG KONG

©2019 OKTAVE

HOW WE HELP YOUR TEAMS TO BECOME VIRTUOSOS

COACHING OPTIONS

Engaging the customer creates opportunities through emotional door openers. You cannot engage someone, including your team, if you do not radiate engagement yourself.

CUSTOMER ENGAGMENT

Coach the Client Advisors.

 

We coach client advisors to engage people creating an environment of welcome, significance and competence that delivers KPI.

TEAM LEADERSHIP AND ENGAGEMENT

Coach the Managers.

 

We go beyond management to create a joyful service environment which energizes sales advisors through rituals, language and behaviors that grow the business on a daily basis.