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GENEVE - NEUCHATEL - PARIS - SHANGHAI - HONG KONG

©2019 OKTAVE

TURNING CHALLENGES INTO SUCCESS STORIES

EMOTIONAL ENGAGEMENT

Sales teams and managers require tools to proactively connect and engage emotionally with customers to create business opportunities.

CASE STUDY

A world-famous Italian brand known for its absolute refinement requested our help in its relentless pursuit of excellence to deliver an unrivalled, consistent and worldwide in-store customer experience...

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TEAM LEADERSHIP

Managers – team leaders need the best set of skills and behaviors to sustainably lead, motivate, develop and retain their teams. They build bridges, not silos.

One of the fastest-growing, globally recognized fashion brands approached us to design and roll out a worldwide program for 120+ store directors and department managers...

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EXPERIENCE SIGNATURES

Brand leaders need to compose and implement individualized emotional customer experience signatures.

A world-renowned French high-end home furniture brand asked us to design distinctive service signatures for its showroom experience in 15 major North American locations...

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CATEGORY BOOSTING

Some product categories need a fresh perspective to re-energize their sales.

One of the world’s most desired luxury women’s fashion brands asked us to help boost sales of an underperforming product category in their flagship stores...

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