WHO WE ARE
At OKTAVE, we are an authentic and emotionally driven team, with a real business vision when it comes to developing your frontline staff to deliver State of the Art customer experiences.
Our unique set-up means we have worldwide coverage with a culturally connected local contact in your region. This gives us the flexibility to adapt to global and regional challenges, implementing culturally tailored solutions and programs almost anywhere in the world.
Our whole team works according to 4 driving principles:
authenticity, generosity, creativity and passion.
Unique combination of retail and education expertise
AUTHENTICITY
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​Ultimate elegance is to be yourself
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Embrace the uniqueness of the others
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Open and honest communication
GENEROSITY
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Serving our clients in the way we would like to be served
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We go the extra mile
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We flex to our clients needs
CREATIVITY
PASSION
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​Adapt by dancing in the moment
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Dare to do things differently
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We create memorable experiences
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​We deliver emotional energy
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We love the "métier" of retail
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We challenge to go beyond
AMAZING TEAM
About Frederik Schreve, Founder and CEO at OKTAVE
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Frederik is passionate about luxury retail; he believes absolutely that it is the people
who make the difference. Why? Simply because he has worked many years on the shop floor.
Before setting up the luxury division of one of the world’s leading training and coaching organizations, Frederik spent 12 years in various operational and strategic positions in luxury brands.
He has worked on the shop floor as a sales consultant in London, Paris, Milan, and Monte Carlo; as store director for a leading jeweler on Place Vendôme; as Corporate Strategist in retail network development for the Europe region; and then as Retail Manager of premium and luxury brands for a large watch company.
Frederik is a global citizen who has also lived and worked in Mexico and the US. He facilitates in French, Dutch, English, German, and Italian. His wide experience has given him a deep understanding and vision for driving luxury retail business forward.
At OKTAVE he has brought together an incredible team of unique, elite trainers who work daily with their finger on the pulse of the luxury retail market. Together, they help brands to organically accelerate their in-store business performance by focusing on developing front-line teams through stimulating and impactful methods, to achieve growth and sustainable results.
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He loves classical and pop music: with OKTAVE he conducts teams to take their performance up an octave.
His favorite song is Learning to fly from "Pink Floyd".
‘Music is the expression of individual and collective talent, authenticity and emotions; music is about sharing love, generosity and passion; music is the art that transcends boundaries, bringing people, generations, and cultures together.
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At Oktave this is what we do.’
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Frederik Schreve, Founder and CEO
Matthieu Mielet
Partner
Oh! Quante volte
"Verdi (I Capuleti e i Montecchi)"
Francisco Bravo
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Partner
Cold little heart
"Michael Kiwanuka"
Helène
If the stars were mine
"Melody Gardot"
Hind
Tunnel of Love
"Dire Straits"
Heike
Africa
"Toto"
Marion
Chanson sur ma drôle de vie
"Véronique Sanson"
Bérangère
Elle a Elle a
"France Gall"
Nathalie
I’ve got the Power
"The Hit Crew"
Sonia
Every breathe you take
"The Police"
Stephanie
Respect
"Aretha Franklin"
OUR SISTER PARTNER IN ASIA
Betty
Faded
"Alan Walker"
And their regional teams
Aline
Angie
"The Rolling Stones"